Returns & Exchanges
At SONGMICS HOME, we want you to be completely satisfied with your purchase. If you are not happy with your home furnishings, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and provide a reason for the request.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly tools, and instruction manuals are included.
Print and Attach Label
Once your request is approved, download and print the prepaid shipping label provided by our support team and affix it to the exterior of the box.
Drop Off and Refund
Deliver the package to the designated carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing