Frequently Asked Questions

Everything you need to know about your SONGMICS HOME experience.

How long does shipping take for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy for furniture?

We offer a 30-day return policy on all items. Products must be returned in their original packaging and in new condition to qualify for a full refund.

Do SONGMICS products come with a warranty?

Yes, we provide a standard 2-year warranty on most of our products covering manufacturing defects and hardware issues to ensure long-lasting quality.

How can I track my shipment?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Klarna and Afterpay.

Is assembly hardware included with the furniture?

Yes, all necessary hardware, tools, and a detailed instruction manual are included in the package for every item that requires assembly.